The Impacts of Communication in Transformational Leadership and ICT on Customer Satisfaction in the Educational Sector. Jurnal Ilmu Komunikasi dan Bisnis, [S. l.], v. 8, n. 1, p. 82–96, 2022. DOI: 10.36914/1yqrhy46. Disponível em: https://nejournal.utarki.ac.id/index.php/jik/article/view/128. Acesso em: 4 sep. 2026.